HiWox Disclaimer's Policy

HiWox helps you build and follow a personalized wellness plan — but we're not a substitute for medical diagnosis or treatment, results vary from person to person, and any health, financial, or program figures we share are estimates, not guarantees. The details below explain exactly where these limits apply.

1. Not Medical Advice

HiWox provides wellness assessment, personalized rituals, and accountability support across nine dimensions of wellness. HiWox is not a medical service, and nothing on our platform, app, website, or provided by our Captains or in-house consultants constitutes medical advice, diagnosis, or treatment.

• Our in-house consultants interpret wellness data and design personalized rituals; they do not replace licensed physicians, therapists, dietitians, or other medical professionals.

• Always consult a qualified healthcare provider before starting any new fitness, dietary, or wellness program, particularly if you have an existing medical condition, are pregnant, or are taking medication.

• If you experience a medical emergency, contact a licensed medical professional or emergency services immediately — do not rely on HiWox for emergency guidance.

• Any referrals to partner clinics, hospitals, or diagnostic labs are provided for convenience only and do not constitute a medical recommendation or endorsement of treatment.

2. Results May Vary

The 90-day transformation outcomes, wellness score improvements, and testimonials referenced on our platform reflect individual experiences and are not guarantees of specific results.

• Wellness outcomes depend on multiple factors outside HiWox's control, including individual adherence, starting health status, lifestyle circumstances, and external life events.

• Case studies, before/after comparisons, and transformation reports shared on our website or social channels represent real user outcomes but are not representative of results every user will achieve.

• Any statistics referenced (such as industry data on wellness app engagement) are cited from third-party sources for context and are not claims about individual HiWox outcomes.

3. Program and Pricing Disclaimer

Program details, pricing tiers (Essential, Advanced, Premium), and included services are accurate as of the date of publication and are subject to change without prior notice. Please confirm current pricing and inclusions directly with a HiWox Captain before enrollment. Any timelines mentioned (such as the 90-day program duration) reflect the structured program length and are not a guarantee of the timeframe in which specific results will be achieved.

4. Third-Party Partner Network Disclaimer

HiWox works with a network of partner gyms, clinics, hospitals, diagnostic labs, and specialists to support program delivery. These partners are independent third parties, and HiWox:

• Does not directly employ or control the day-to-day operations of partner providers

• Is not liable for the quality, accuracy, or outcome of services independently rendered by partner providers

• Recommends users independently verify credentials and confirm details directly with any partner provider before availing their services

5. Testimonials and User-Generated Content

Testimonials, reviews, and transformation stories featured on our website or social channels are shared with user consent and reflect genuine, individual experiences. They are not paid endorsements unless explicitly disclosed, and should not be interpreted as a promise that any other user will achieve the same or similar outcomes.

6. Technology and Data Accuracy Disclaimer

HiWox OS and the HiWox app generate wellness scores, insights, and recommendations based on the data provided by users and collected through the platform. While we take reasonable steps to ensure accuracy:

• Insights are only as accurate as the data provided; incomplete or inaccurate user input may affect the quality of recommendations

• Technology-generated insights are reviewed and refined by human consultants, but are provided on an "as-is" basis without warranty of complete accuracy

• HiWox is not liable for decisions made solely on the basis of automated insights without corresponding professional or consultant review

7. Financial and Business Content Disclaimer

Any market data, industry statistics, or growth projections referenced on HiWox's website or marketing materials (including figures related to market size or industry trends) are forward-looking or third-party-sourced estimates, provided for informational context only, and should not be relied upon as guaranteed figures or investment advice.

8. External Links Disclaimer

Our website and app may contain links to third-party websites or resources. HiWox does not control and is not responsible for the content, accuracy, or practices of these external sites.

9. Limitation of Liability

To the fullest extent permitted by applicable law, HiWox, its Captains, consultants, and affiliated partners shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform, reliance on program content, or services rendered by third-party partners, except as required under applicable Indian law.

10. Changes to This Disclaimer

We may update this Disclaimer Policy periodically to reflect changes in our services or applicable law. The "Last updated" date above reflects the most recent revision. Continued use of HiWox after changes constitutes acceptance of the updated disclaimer.

11. Contact Us

Questions about this Disclaimer Policy can be directed to: Email: support@hiwoxcare.in